Practical Automation Printers Driver

A fine white line(s) that runs in the direction of paper movement through the printer is usually caused by a dot failure of the printhead. If a printhead dot fails to transfer its thermal energy to the paper, a white line will appear where its printed dots were to have been located.

CUPS drivers for FGL-based printers This project provides CUPS drivers for ticket printers that work with the 'Friendly Ghost Language' FGL. Theoretically, this should be basically all ticket printers from BOCA, Practical Automation, and others, although we obviously did not test all of them. Practical Automation is a premiere manufacturer of kiosk printer and ticket printer solutions serving the global market for nearly 50 years. The billing module adds lots of automation to the EZBIS software system. In this module, you work with batches of patients to automatically bill insurance for all patients with unbilled charges, print monthly patients to be mailed or uploaded to the patient portal.


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Practical Automation Printers DriverA printhead dot can fail for several reasons:
  1. dot cycle wear
  2. abrasive wear
  3. abrasive damage
  4. impact damage
  5. foreign deposits
  6. ESD damage

Dot cycle and Abrasive wear: (1; 2) are normal wear factors for any printhead. As the dots cycle on and off to print the image, and as paper is forced under pressure to travel under the printhead's active dot image line, over time these factors will cause the loss of dot(s). The printheads are, however, very durable and this typically will not occur for many hundreds of thousands of printed documents.
Abrasive damage (3) can occur if the environment is unclean and dirt particles are picked up by the paper media and transferred under the printhead, or if the thermal media has abrasive characteristics. Direct thermal printing puts the media in direct contact with the paper and it must be under force to maintain this intimate contact. If debris gets trapped on the paper's surfaces and carried under the printhead, it can scar the print surface and cause damage. Insuring that the paper input supply to the printer does not pick up dirt and debris will prevent this damage. Thermal media must have a high quality, smooth finish. Media that has abrasive thermal side press printed inks, or other damaging abrasive characteristics, must be avoided to insure long printhead life.
Impact damage (4) can occur if the printhead's image line (glass surface) comes into contact with a sharp object. When removing the printhead, care must be taken to insure that this image surface is not damaged.
Foreign Deposits (5) can be transferred to the surface of the printhead. As these deposits build they block the thermal energy from transferring to the media and printing. This build up also has a secondary damage influence factor. As the thermal energy is blocked from flowing between the printhead's thermal resistors (dots) to the media, thermal overstress will occur which will cause these dots to prematurely fail. Under normal thermal printing circumstances (plain white thermal media), the build up of deposits due to the print process will occur at a very slow rate, requiring the printhead's surface to be cleaned only after many thousands of printed documents. If, however, the media used has inks that are not thermally stable and they bleed off and bond to the printhead, this can cause damage to the printhead. Very frequent cleaning may be required - however, if this occurs, it is a red flag indicator that the media is the problem and it must be corrected! There is a small possibility that the print energy setting is set too high for the media being imaged, however, this is somewhat rare. Frequent buildup of deposits should not occur under normal printing conditions. This condition must be prevented to achieve long printhead life.
ESD damage (6) can cause printhead dots to fail or in more severe cases cause the entire printhead to fail. When handling the printhead for cleaning or jam removal, anti-static measures must be used to prevent this damage.
NOTE: Driver

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Only dot cycle and abrasive wear are covered under the printer's warranty.