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Original KB number: 4010175

Phones

About the Get and set up the Outlook Mobile app on my phone option

Microsoft Outlook 2016, Outlook 2019, and Outlook for Office 365 offer an option to set up the Outlook Mobile app for your phone. The option appears in three places in Outlook:

  • When you select the Drafts folder in Outlook 2016, Outlook 2019, or Outlook for Office 365, the following link appears in the right side panel:

    Get to your drafts on the go with the Outlook mobile app

  • When you select the File tab in Outlook 2016, Outlook 2019, or Outlook for Office 365, the following link appears under Account Settings:

    Get the Outlook app for iPhone, iPad, Android, or Windows 10 Mobile.

  • The final page of the Add Account wizard in Outlook 2016, Outlook 2019, or Outlook for Office 365 contains a check box that has the following label:

    Set up Outlook Mobile on my phone, too.

How to remove this option in Outlook 2016, Outlook 2019, and Outlook for Office 365

Method 1

You can remove this option by adding and configuring the DisableOutlookMobileHyperlink registry entry, as follows.

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Important

Follow the steps in this section carefully. Serious problems might occur if you modify the registry incorrectly. Before you modify it, back up the registry for restoration in case problems occur.

  1. Exit Outlook 2016, Outlook 2019, or Outlook for Office 365.

  2. Start Registry Editor. (To do this, press Windows logo key+R, type regedit.exe in the Open box, and then select OK.)

  3. In Registry Editor, locate and select one of the following subkeys:

    • HKEY_CURRENT_USERSoftwareMicrosoftOffice16.0OutlookOptionsGeneral
    • HKEY_CURRENT_USERSoftwarePoliciesMicrosoftOffice16.0OutlookOptionsGeneral
  4. On the Edit menu, select New, and then select DWORD (32-bit) Value.

  5. Type DisableOutlookMobileHyperlink.

  6. Select and hold (or right-click) DisableOutlookMobileHyperlink, and then select Modify.

  7. In the Value data box, type 1, and then select OK.

  8. Exit Registry Editor.

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Method 2

You can remove this option in the Local Group Policy Editor by setting Disable Outlook Mobile Hyperlink to Enabled.

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  1. Select Search, type gpedit, and then select Edit Group Policy.

  2. Select User Configuration > Policies > Administrative Templates, and then select Microsoft Outlook 2016 > Outlook Options > Other.

  3. Right-click Disable Outlook Mobile Hyperlink, and select Edit.

  4. Select Enabled, and then select OK.

  5. Exit Local Group Policy Editor.